It seems Apple has figured out how to consistently deliver better support than its competitors. This independent survey by Vocalabs reveals that Apple beat Dell and HP at support call satisfaction by a substantial margin.
This reminds me of buddy Spence’s recent #epicfail interactions with Gateway.
The newest version of the Mac operating system, Snow Leopard (aka MacOS X 10.6) will hit the streets in September. Apple has shrewdly priced Snow Leopard at $29, which is a small price to pay for what looks to be the best OS Apple has ever created. But you can pay even less if you [...]
As with the last rev of the Apple laptop lineup, when the new ones roll in, deals can be found on the previous model. Prices on MacBooks are cut by $100-$300, MacBook Pros are down by $400 – $500, and MacBook Airs are $400-$800 cheaper.
When the unibody MacBook Pros were introduced a few months ago, [...]
Apple’s annual Back to School promo has arrived. Here are the basics:
You need to be faculty, staff, a student, or accepted for admission to a higher education institution, so bring a student ID or other proof.
Purchase an iMac, MacBook, MacBook Pro, MacBook Air, or a Mac Pro, either online or at an Apple Store.
At the [...]